Help and support

Open Employees in the dashboard and choose New. Every employee gets a sign-in for the mobile app; share the setup link with them.

Put employees into teams so managers only see the people they are responsible for.

Use Shifts to give each employee or team a work-hour template. Lateness, early exit, absence and overtime are all measured against this plan.

Public holidays and the late and early-exit tolerances are in Settings.

A location has an address, a radius and its own QR codes. Employees check in at a location by scanning its QR code or by choosing it in the app while they are inside the radius.

Give the user the manager role, then choose in Manager access which teams and which modules (attendance, leave, reports …) they may manage.

Who came, who is working now, who has not come, who was late or left early and who is on a break, counted against today's work plan. Each card opens the matching daily report. The mobile manager home shows the same numbers.

A check-in is always saved. When a location, QR code, device or sync check fails it goes to the review queue, where you approve it, reject it or correct it with a reason. Every change is kept in the history. A late check-in or early check-out is not a review: the employee is asked for an excuse, which you approve in Excuses.

Requests from employees wait in Leave and Excuses. You can also assign leave to an employee yourself, from the dashboard or the mobile app.

Reports holds the timesheet (puantaj) with exports, the daily reports, weekly and monthly reports and overtime.

Open the app at work, scan the location's QR code or choose the location, and tap Check in. Do the same with Check out when you leave. Start and end breaks from the home screen.

Request leave in the Leave section; your manager is notified. When the app asks for an excuse after a late check-in, choose a reason and add a short note.

Turn on location services and allow precise location for the app, wait a few seconds outdoors or near a window, and try again inside the location's radius.

If it still fails, the check-in is saved and your manager reviews it, unless your company refuses check-ins outside the location: then try again inside the area.

When a check-in is refused, the app shows a problem report with the distance to the location and an error code. Tap "Report to my manager" so your manager can look at it.

Your phone reported that its position came from an app that changes the location (often set in the developer options). Turn that app off and try again.

Check-ins from a mock location never count as on site: they go to review or are refused, and your manager is told.

Check-ins only work from a phone your company approved. The first sign-in on a new phone asks for approval; ask your manager to approve it. If you changed phones, your manager can reset the old one.

Scan the code at your location, not a photo of it. QR codes can expire or be replaced; ask your manager for the current one.

A code on a kiosk screen changes every 30 seconds. Scan the code currently shown; an older one stops working shortly after it changes.

Check-ins are compared with your planned working hours and your company's tolerance. The check-in still counts; the app asks for an excuse (a reason and, for "Other", a note) so your manager sees why. You can also add it later from your history.

The app keeps your check-in on the phone and sends it when the connection is back, with the time you checked in. Very late deliveries go to review.

Check the phone number or e-mail and the password. Accounts of people who left the company are switched off. Your administrator can send you a new setup link.